FAQ/Sizing Chart

When will I receive my order?

All items online are in stock and will ship the same day or the next day, Monday - Friday, via USPS First Class Mail out of Walton, Kentucky USA.  First Class Mail delivers within 2-3 days in the US.  International delivery times are typically 1-2 weeks. 

Are your designs painted?

NO!  Absolutely not.  The designs are actually "in" the charm, not "on" the charm as are many photograph or screen printed charms.  The design is deep into the surface of the bead -- typically 1/16" deep -- so they will never wear off.

Are they waterproof? 

Many of our customers rarely take off their bracelet or charms.  You can wear in the shower no problem.  Chlorine may discolor the charm so please remove before entering the swimming pool.

What kind of care is required?

Soap and water is best to clean the surface of the charm.  A sterling cleaning cloth (we recommend and use Sunshine) is best to clean the sterling core, sterling chains, clasps, and findings.

How do I know what size bracelet to purchase?

We recommend measuring your wrist and add 1" to find the proper sized leather bracelet.  If you intend to add more than a few charms to your bracelet please order your bracelet 1 1/2" larger than your wrist size.

If you are purchasing as a gift, our general sizing recommendations are as follows:

Single Wrap Sterling or Leather Bracelets:

6" = XXS

6.5" = XS

7" = S

7.5" = M

8" = L

8.5" = XL

9" = XXL

9.5" = XXXL

Double Wrap Leather Bracelets:

12" = XXS

13" = XS

14" = S

15" = M

16" = L

17" = XL

18" = XXL

19" = XXXL